Appreciative Inquiry (AI) is a strength based change approach created by Professor David Coopersider, used successfully in small and large change projects. It’s based on the idea that we move toward what we ask questions about. That when companies or communities’ study problems and conflict, they often get more of them, yet, when groups study high performance, peak experiences and best practice, these phenomena, too, tend to flourish.
So, why not study what’s working and leverage that?
How does AI leverage Neuroscience?
Appreciative Inquiry elicits the power of positive brains. As people reflect on and tell stories about what’s working well, they open up to possibilities, and are highly engaged, creative and community minded. They are also more likely to take ownership of outcomes and drive the actions they’ve designed, to fruition.
How does AI leverage Diversity?
AI brings a diverse range of stakeholders together, valuing input from those at the top, bottom and in between, from inside and outside, including customers, consumers and suppliers. This enables a holistic view and to see things from all angles.
As AI shines a light on what’s right, illuminating and leveraging strengths, the darkness and issues tend to fade into insignificance.
How does Appreciative Inquiry Work?
Whether using this approach in one to one coaching, or in a summit of stakeholders who are coming together to help you change and plan for your best possible future there are 4 steps that are worked through:
- Discovering the root causes of success
- Dreaming or Envisioning bold new possibility for the future
- Designing for excellence through dialogue
- Destiny/Deliver - Co-constructing the future